Truck Dispatchers
PDIGuelph, ON, CA30+ days ago
Job descriptionBulk dispatch experience an asset Good computer skills and software experience including TMW Great communication skills, both verbally and written Works well under pressure in a fast pace environment Effective at problem solving and multitasking Works well independently and with little supervision Previous customer service work experience within a warehousing, logistics, or transportation industry, an asset Knowledge of CN and CP intermodal operations, an asset High attention to detail Superior communication skills Ability to manage competing priorities and adhere to strict deadlines
Responsibilities :
- Day-to-day activities related and assigned to a dispatch role
- Computerized dispatch within TMW system
- Ensure trucks are properly loaded and assigned proper destinations
- Monitor wash schedules, schedule arrival and departure times
- Respond and provide solutions to both customer and driver questions & concerns
- Ensure clear communication with CSRs
- Ensure DOT & MOT requirements are met & compiled on a daily basis
- Schedule equipment for regular service as well as emergency repairs
- Assist with driver skills e.g : Self-Loading, Customs, Hazmat, Hours of Service, Company Policy and Procedures, Regulations, etc.
- Update websites
- Communicate & problem solve with railways when required
Qualifications :