Data entries, open, close and transfer processing on CFS Information System and the Intake Module.
Types, edits, formats and transcribes reports, forms, correspondence, files, recordings, minutes, case planning notes and other material as assigned by the Unit Supervisor.
Prepares daily and monthly Unit statistics and maintains files in ANCR’s filling repository.
Receives screens, assesses, transfers telephone calls and takes messages.
Provides support to other administrative staff and coverage for the ANCR Receptionist in rotation with other administrative staff as needed.
QUALIFICATIONS :
Must have an understanding of the impact of colonization and the legacy of residential schools and 60’s scoop, be passionately committed to de-colonization actions, and have the knowledge to mitigate the stereotypes and myths applied to Indigenous Peoples.
Grade 12 plus a certificate in a 1 year Administrative Course, or a combination of relevant experience and education.
The successful candidate must have at least 3 years experience in an administrative support.
Experience in the areas of reception, processing mail, and filing is required.
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook are required.
Must possess strong communication and interpersonal skills to effectively interact with other support / professional staff and the public.
Demonstrated ability to work under minimum supervision and in a team setting.
Fluency in French and / or an Indigenous language is an asset.
Must possess strong organizational and time management skills with the ability to set priorities and meet deadlines.
Ability to achieve quality results while multitasking and experience in adapting to a changing workplace is essential.
Knowledge of department programs and experience with Intake Module / CFSIS would be an asset.
The core competencies for this position include communication, cultural competence, customer / client focus, decision-making, collaboration, organizational ability, and stress tolerance.
A satisfactory criminal records check, prior contact check and a check of the Child Abuse Registry
Applicants must be legally entitled to work in Canada.