Duties and Responsibilities
Under the supervision of the Manager, the duties and responsibilities of the Group Tours Consultant include, but are not limited to, the following :
- Preparing quotes for group tours
- Answer clients' questions about prices, availability, and tours;
- Achieve growth and hit sales targets by successfully converting leads on a weekly, monthly and yearly basis;
- Review all open leads on a weekly basis and diligently perform follow-ups;
- Build and promote strong, long-lasting client relationships by responding in a timely manner to the clients’ questions and understanding their needs;
- Contribute to the Sales team targets accomplishing organizational goals;
- Create a detailed itinerary, negotiate the price with the supplier, and pricing the tour accordingly;
- Maintain awareness of new products and promotions;
- Follow set procedures and systems for Phone, Email communication with clients, suppliers, and other staff at Indus Travels;
- Ensure all data is entered as per standards in CRM and all leads are followed up in a timely manner;
- Review all client feedback and act on it, involving the Inside Sales Manager where necessary;
- Support and mentor your Sales support person to ensure clients are getting all information required to travel; and
- Coordinate with operations and flights department for Group bookings.
Group Tours Consultant
Under the supervision of the Manager, the duties and responsibilities of the Group Tours Consultant include, but are not limited to, the following:. Preparing quotes for group tours. Answer clients' questions about prices, availability, and tours;. Coordinate with operations and flights department f...
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