Position Summary
We are seeking a dynamic and organized Administrative Assistant to join our team. This role will encompass both administrative support functions and inside sales responsibilities, ensuring the seamless operation of our sales department while driving revenue growth through proactive sales initiatives.
As an integral part of our operations, you will provide administrative support to ensure the smooth functioning of our sales department.
You will play a crucial role in maintaining accurate records, facilitating communication between departments, and assisting with various tasks related to sales and customer service.
In this role, you will...
- Provide expertise on Cansel’s processes and help implement process improvements to increase efficiency
- Assist walk-in Customers, on the phone and on the Chat line.
- Assist customer to select the right products from a portfolio of survey, mapping, and GIS equipment and construction field supply products.
- Ship and receive customers equipment with ability to recognize that all the parts and accessories are included.
- Assist in preparing sales quotations and proposals for clients.
- Maintain and update customer database in Salesforce and SAP systems.
- Monitor inventory levels and assist in managing stock orders and shipments.
- Act as a liaison between customers and technical support teams, facilitating resolution of any issues or concerns.
- Support inside sales efforts by identifying cross-selling and upselling opportunities, recommending appropriate products and solutions to meet customer needs.
- Process invoice corrections
- Work with the sales team to achieve excellent order fulfillment
- Help support accounting activities
- Submit, process and track customer orders using SAP and Salesforce
About you...
We are looking for an energetic individual able to work within a team environment and prefer to work with minimal supervision.
To succeed in this position, you will possess the following characteristics :
- Experience with SAP is required
- Experience with Salesforce is required.
- Experience with Trimble products, Can-net GNSS reference stations and construction field supply products is required.
- Minimum of 3 years of experience in customer service and administrative support roles, with exposure to inside sales functions.
- Strong technical aptitude and ability to learn about construction and survey equipment specifications and applications.
- Should have experience using software of vendors to find products and accessories like, SECO, TRIMBLE, DuraTech, site pro and others as required.
- Should have experience use vendor tracking software to provide ETA like SYNNEX
- Strong interpersonal communication, & telephone skills
- Ability to multi-task and prioritize work activities appropriately
- Remaining calm and upbeat in a fast-paced and pressured atmosphere
- Detail oriented
- Self-discipline and highly organized with the ability to take initiative around the site
- Ability to foster strong workplace relationships to create a positive work environment
- Demonstrated knowledge of computer information systems : including Microsoft Word, Excel and Outlook
- Proven track record of longevity with previous employers
Why choose us?
In addition to the strong growth culture of the company, Cansel offers :
- Competitive compensation package.
- Uncapped Commission incentives for the sales team.
- Flexible extended health and dental benefits program.
- Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
- Access to on-line pharmacy
- Company vehicle program for Sales Reps.
- Employee Referral Program.
- Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
- Free access to our online courses database.
- Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.
- Preferred rates on some gym memberships.
- Preferred rates on personal insurance.
- Generous long service reward program.
administrative assistant
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 1 year to less than 2 years.Relocation costs not covered by employer.Record and prepare minutes of meetings, seminars and conferences.Determine and establish office procedures and...
Administrative Support Assistant - Zero-Emission Vehicles Incentive Programs
Administrative Support Assistant - Zero-Emission Vehicles Incentive Programs. As an Administrative Support Assistant, you will be directly involved in the delivery of the iZEV program, including:. ...
Administrative Assistant
The Administrative Assistant is responsible for supporting IT Director’s office with administrative tasks as assigned by Advisor, Program Coordination, Information Technology (IT) and supporting the IT Security Program with administrative tasks as assigned by the IT Security Manager. The Administrat...
administrative assistant
Heures de travail: 32 to 40 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Information technology (IT) consulting.Assist with staff consultation and grievance procedures.Coordinate the flow of information within the team.Direct and co...
Clinic Administrative Assistant
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.As an organization, we are united in our responsibility to create healthier futures.PRIMARY DUTIES AND R...
administrative assistant - office
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Record and prepare minutes of meetings, seminars and conferences.Determine and establish office procedures and routines.Schedule and confirm appointments.Answer telephone and relay telephone calls and m...
Administrative Assistant Entry Level
Flexible hours Monday to Friday.Fulltimeor parttime options available.Manageschedules and appointments.Apply now if youre basedin Ottawa and ready to start your career!....
Administrative Assistant, Tax
Make an impact with our Administration team as an Administrative Assistant, supporting the Tax Team. Perform a variety of administrative and clerical activities. ...
administrative assistant
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Schedule and confirm appointments.Answer telephone and relay telephone calls and messages.Order office supplies and maintain inventory.Greet people and direct them to contacts or service areas.Type and ...
administrative assistant
Secondary (high) school graduation certificate.Determine and establish office procedures and routines.Schedule and confirm appointments.Answer telephone and relay telephone calls and messages.Compile data, statistics and other information.Order office supplies and maintain inventory.Greet people and...