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Host

Host

Stone Creek ResortsCanmore, AB, CAN
30+ days ago
Job type
  • Quick Apply
Job description

Host - Silvertip

We are looking for a Seasonal Full-Time Host to join our Food & Beverage team at Silvertip Resort in Canmore, Alberta . If you are friendly, outgoing, and passionate about hospitality, this is a great opportunity to be part of a dynamic team in a breathtaking setting.

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company, renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts : Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia. In addition to its resort operations, Stone Creek is a leader in resort real estate development, with Silvertip Resort recognized as Canada's premier community for luxury resort real estate.

The Silvertip master plan features a diverse mix of luxury estate lots, condominium and multi-family units, and resort accommodations, with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village, a state-of-the-art conference centre, a gondola, a Nordic spa and wellness center, and 850 staff housing units-further enhancing the resort's position as a world-class destination.

Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years, we have been dedicated to providing world-class guest experiences, including our renowned championship 18-hole golf course, while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend, creating unforgettable memories for all who visit.

Position Summary

As a Host , you are the first point of contact for guests, creating a welcoming and memorable first impression. You are responsible for managing reservations, seating guests efficiently, and assisting the service team to ensure smooth front-of-house operations. You will also handle guest inquiries, manage waitlists, and contribute to a positive dining atmosphere.

Why Silvertip Resort

  • Discounted : golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
  • Staff Accommodation on site.
  • We offer a diverse and engaging work environment in a unique location.
  • Close to many outdoor adventures and Cities - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.

Key Responsibilities

  • Greet guests warmly upon arrival and escort them to their assigned table, providing menus.
  • Communicate with servers when seating guests and relay any special requests.
  • Ensure that menus, promotional materials, and other items are well-stocked and up to date.
  • Maintain a clean, organized, and welcoming entrance and waiting area.
  • Manage reservations and waitlists, optimizing seating arrangements to enhance guest experience.
  • Address guest inquiries and special requests professionally and promptly.
  • Assist in clearing and resetting tables, setting up dining areas, and maintaining a clean work environment.
  • Monitor guest flow, ensuring smooth operations during peak times.
  • Offer assistance with coats and personal items, providing a secure and efficient coat check service when available.
  • Assist colleagues during busy periods, contributing to an effective and collaborative team environment.
  • Communicate effectively with servers, kitchen staff, and management to ensure seamless service.
  • Handle guest complaints or concerns professionally, escalating to management when necessary.
  • Document and report any incidents or accidents that occur during service, following proper procedures.
  • Provide exceptional customer service, ensuring every guest enjoys a warm and welcoming experience.

    • Requirements

  • Previous customer service experience preferred but not required - training will be provided.
  • A friendly and outgoing personality with strong communication skills.
  • Ability to multi-task and work efficiently in a fast-paced environment.
  • Comfortable using reservation management systems (training provided).
  • Strong attention to detail and a commitment to excellent service.
  • Must be available to work flexible hours, including evenings, weekends, and holidays.

    • Duration : This is a Full-Time seasonal position, April to October.

    Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.

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    Host • Canmore, AB, CAN