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Permanent Jobs in Pickering, on, ca

Last updated: 11 days ago
Bilingual Customer Care Representative

Bilingual Customer Care Representative

Beyond Bilingual Inc.Whitby, CA
CA$60,000.00 yearly
Permanent
Bilingual Customer Care Representative.You will be responsible for implementing account strategies and communicating status updates to customers and providing company products and service informati...Show moreLast updated: 30+ days ago
Machine Maintenance Technician

Machine Maintenance Technician

Adecco CanadaScarborough, Ontario, Canada
CA$58,000.00–CA$62,000.00 yearly
Full-time +1
Quick Apply
Machine Maintenance Technician.In this role, you will be responsible for troubleshooting, repairing, and maintaining a variety of mechanical systems within a manufacturing environment.The ideal can...Show moreLast updated: 16 days ago
  • Promoted
Millwright - Day Shift

Millwright - Day Shift

Randstad CanadaScarborough, Ontario, CA
CA$41.84 hourly
Permanent +1
Quick Apply
Are you a Licensed Millwright seeking work in Scarborough? With a solid, well-established company that takes pride in its employees?! Well, look no further! We have a new and exciting opportunit...Show moreLast updated: 29 days ago
  • Promoted
Specialist, Lease Administration - Perm

Specialist, Lease Administration - Perm

Vaco by HighspringStouffville, ON, CA
CA$65,000.00–CA$72,000.00 yearly
Permanent
Daily management of all aspects pertaining to commercial leases.Ensure that rates, square footages and all applicable calculations are correct. Provide quality control for all aspects of the lease d...Show moreLast updated: 13 days ago
kitchen helper

kitchen helper

Dairy QueenAjax, ON, CA
CA$17.50 hourly
Full-time +1
Education : No degree, certificate or diploma.Experience : Experience an asset.Clear and clean tables, trays and chairs.Sanitize and wash dishes and other items by hand. Keep records of the quantities...Show moreLast updated: 30+ days ago
Housekeeping Aide Permanent Part-Time Days

Housekeeping Aide Permanent Part-Time Days

Bloomington Cove CommunityStouffville, ON
Part-time +1
Quick Apply
Bloomington Cove Community (Stouffville).As a Housekeeping Aide in Long Term Care, you'll do more than simply perform your daily tasks. you'll build impactful relationships with the individuals who...Show moreLast updated: 11 days ago
Dental Assistant

Dental Assistant

DentalZenWhitby, Ontario, Canada
CA$22.00–CA$30.00 hourly
Full-time +2
Quick Apply
We are looking for a part time.This job will mainly consist of assisting and some reception duties.Preparing patients for dental work. Helping with infection control by sterilizing and disinfecting ...Show moreLast updated: 30+ days ago
Consultant, Performance, Accountability & Funding Allocation – Toronto Region

Consultant, Performance, Accountability & Funding Allocation – Toronto Region

Ontario HealthOntario Health, Ontario
CA$46,000.00–CA$54,000.00 yearly
Full-time +1
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in...Show moreLast updated: 30+ days ago
Bilingual Customer Care Representative

Bilingual Customer Care Representative

Beyond Bilingual Inc.Whitby, CA
30+ days ago
Salary
CA$60,000.00 yearly
Job type
  • Permanent
Job description

Description

Bilingual Customer Care Representative

FULL TIME, Permanent

Location : Whitby, ON

Hours : Mon-Fri 8am-4 : 30pm

Salary : Up to $60K

Perks :

  • Employee development
  • Casual dress code policy
  • Full benefits after 3 months
  • EAP Plan
  • Pension
  • Profit Sharing
  • Family environment
  • Excellent training

Job Summary :

You will be responsible for implementing account strategies and communicating status updates to customers and providing company products and service information to consumers either online through chat, email or phone.

Responsibilities

  • Proactively manage customer transactions from order through to payment cycle.
  • Receive, vet and monitor all EDI and manual orders via SAP.
  • Manage customer orders to fill performance expectations, minimize service impact and manage spike demand through day-to-day communications with Operations and Shipping.
  • Liaise with internal / external customers to gather information & use analytical and Excel skills to enhance customer satisfaction.
  • Provide company products and service information to the consumer either online, through chat, email or on the phone in accordance with departmental goals.
  • Resolve consumer problems and provide troubleshooting support, in a timely manner.
  • Identify areas of complaint and work on solutions and implement accordingly with the consumer.
  • Adapt to changing products and be able to interpret new information quickly and accurately.
  • As part of the professional front line contact you will be an expert at troubleshooting consumer issues using, and capturing all consumer feedback.
  • Daily filing and monthly archiving in accordance with company procedures.
  • Distribute samples for consumers and / or marketing requests in a timely manner.
  • Skills Required

  • Fluently bilingual – English / French (Spoken and Written).
  • Proficient in Microsoft Outlook, Excel and Word – Intermediate to Advanced level MS Excel.
  • Experience Requirements

  • 5 years’ strong Customer Service and order management experience (business to business) dealing with products.
  • Experience with online chat and ecommerce / web sales.
  • EDI experience is mandatory
  • SAP experience is mandatory.
  • Education Requirements

  • Secondary School Diploma required.