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Lab technician • saguenay qc
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Field Service Technician
Dispomed ltéeLanaudière-Nord (Saint-Esprit), QC, Canada- Promoted
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DesjardinsJonquièreField Service Technician
Dispomed ltéeLanaudière-Nord (Saint-Esprit), QC, Canada- Full-time
Working ConditionsLocation : OntarioWork Schedule : 4 days a week, 10 hours a dayPosition 100% on the road : Company Car providedValid Driver's License : Required & Essential for the positionField Service Technician at DispomedEnsure the installation, preventive and corrective maintenance, and troubleshooting of veterinary equipment at client sites, guaranteeing their proper functioning and compliance with safety standards.What to expect in this roleEquipment InstallationInstall and configure veterinary equipment (e.g., imaging devices, laboratory equipment, examination tables).Perform functionality tests after installation.Train users on the proper use of installed equipment.Preventive MaintenanceConduct preventive maintenance operations according to established schedules and manufacturer recommendations.Check the condition of equipment and replace worn or defective parts.Troubleshooting and RepairsDiagnose equipment malfunctions and failures.Repair defective equipment on-site or in the workshop, depending on the nature of the problem.Order and replace necessary parts for repairs.Customer SupportProvide quality technical support to clients by answering their questions and resolving technical issues.Advise clients on optimal use and maintenance of equipment.Documentation and ReportsDocument all interventions (installations, maintenance, repairs) in the company's management systems.Write detailed technical reports and intervention sheets.Keep customer and equipment records up to date.Continuous TrainingParticipate in internal and external technical training to stay informed about new technologies and equipment updates.Share acquired knowledge with other team members.Safety and ComplianceAdhere to current safety standards during on-site interventions.Ensure that installed and repaired equipment complies with local and international regulations.What you need to succeed1. Required QualificationsDegree in electromechanics, industrial maintenance, or equivalent.5 years of prior experience as a service technician or in a similar role, preferably in the medical or veterinary equipment sector.Knowledge in electricity, electronics, mechanics, pneumatics, and IT.Valid driver’s license.2. Know-howAbility to read and interpret technical diagrams and user manuals.3. Soft SkillsStrong communication and customer service skills.Ability to work independently and manage priorities.Flexibility and availability for frequent travel and overnight stays.Who are we?Dispomed is a Quebec-based company founded in 1982, headquartered in Joliette (QC), that manufactures and sells high-quality veterinary equipment worldwide. Dispomed is a dynamic, family-owned business experiencing rapid growth, offering numerous career opportunities. As a recipient of numerous awards, Dispomed is the Canadian leader in sales and service of veterinary equipment, represented in 35 countries. The foundation of our team lies in our core values, which we see reflected in each of our members : excellence, commitment, passion, and humanity. For over 40 years, we have been committed to providing an excellent experience for all Dispomed stakeholders.To learn more about Dispomed, visit our website : www.dispomed.comWhat you need to succeed1. Required QualificationsDegree in electromechanics, industrial maintenance, or equivalent.5 years of prior experience as a service technician or in a similar role, preferably in the medical or veterinary equipment sector.Knowledge in electricity, electronics, mechanics, pneumatics, and IT.Valid driver’s license.2. Know-howAbility to read and interpret technical diagrams and user manuals.3. Soft SkillsStrong communication and customer service skills.Ability to work independently and manage priorities.Flexibility and availability for frequent travel and overnight stays.4. Working ConditionsLocation : OntarioWork Schedule : 4 days a week, 10 hours a dayPosition 100% on the road : Company Car providedValid Driver's License : Required & Essential for the position