- Search jobs
- Drummondville, QC
- it support specialist
It support specialist Jobs in Drummondville, QC
Create a job alert for this search
It support specialist • drummondville qc
Application Support Specialist (Accounting experience)
MNPDrummondville, QC, Canadá- Promoted
Lead Java Développeur / Support en production
ALTEN CanadaGreater Montreal Metropolitan Area, Canada- Promoted
IT Technical Support Specialist
Stella-JonesGreater Montreal Metropolitan Area, Canada- New!
Sales Support Representative
Professional StaffingNord-Du-Québec, Canada, CAIT Infrastructure Specialist
CAT incProvince of Quebec- Promoted
Configuration Specialist
TALTEK | TALENT en TECHNOLOGIEGreater Montreal Metropolitan Area, CanadaAnalyste Support Applicatif
Aldes Amérique du NordDrummondville, Canada, CA- Promoted
Spécialiste, soutien technique (Bureau d'aide) - (FP)
Totem recruteur de talentBas-Saint-Laurent, CATechnician & IT Analyst (IT-01 & IT-02)
Treasury Board of Canada SecretariatMontréal Island, Québec- Promoted
Customer Support Specialist
ZaddonsGreater Montreal Metropolitan Area, Canada- Promoted
sales specialist
RONABas-St-Laurent-Est (Sainte-Luce), Canada- Promoted
Marketing Specialist
Lavanett Equipment Inc.Greater Montreal Metropolitan Area, Canada- Promoted
Residential Financial Specialist
National BankLaurentides-Sud (Chénéville), CanadaCustomer Experience & Support Specialist _ Custom design window covering
Linen ChestQuébec, CAPersonal Support Worker
Bayshore HealthCareSouth shore, Quebec, CanadaMortgage Specialist
BMODrummondville, QC, CANEnvironmental Specialist
Administration régionale Kativik (ARK)Nord-Du-Québec, Canada, CA- Promoted
IT Project Manager
Recochem Inc.Greater Montreal Metropolitan Area, CanadaApplication Support Specialist (Accounting experience)
MNPDrummondville, QC, CanadáJob Details
Description
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.
Make an impact to our client focused teams as an Applicant Support Specialist. This diverse team of specialists work as trusted advisors to support and utilize MNP’s accounting technologies that enable primarily French speaking team members to work efficiently and effectively.
MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.
Responsibilities
- Provide assistance to internal users on various applications for working papers, bookkeeping (desktop and cloud products), tax preparation, and in house custom templates for financial statements
- Assess requests and determine root cause of issues
- Understand functionality from a user perspective of accounting products used for preparation of files and client deliverables
- Develop an understanding of all components of MNP’s CaseWare templates
- Identify and trouble shoot application problems leveraging your accounting and technology knowledge and communicate those to the development team
- Escalate enquires in a timely manner to the development team for fixes, or to internal subject matter experts for issues requiring clarification
- Contact third party vendors when appropriate to request more assistance or report issues with functionality
- Document resolutions and workarounds in the knowledge base
- Build trust with internal users by regularly demonstrating a high level of expertise and professionalism
- Develop a thorough understanding of MNP’s services, businesses, and industry
- Contribute to the development of new ideas and approaches to improve work processes
Skills and Experience