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Facilities director • banff ab
Assistant Housekeeping Director
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AccorFairmont Banff Springs, Banff, CanadaCompany Description
Who We Are :
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work / life combination.
Job Description
Reporting to the Director of Housekeeping, the Assistant Director is responsible for leading, coaching, and inspiring a Housekeeping Team of approximately 185 people in our 757-room hotel. We are looking for someone with a passion for people and a relentless commitment to ensure the highest levels of satisfaction for both our guests and colleagues.
Job Duties Include :
- Establish goals, measurements and results for the department along with the Director of Housekeeping
- Promote high morale through recognition and removal of identified barriers
- Organize and participate in colleague recognition events
- Responsible for coaching, developing and managing the performance of the Housekeeping team
- Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
- Track and address all guest comments and concerns
- Monitor labor costs while ensuring effective resource scheduling, vacation planning and department productivity
- Provide necessary resources, functional tools and equipment to get the job done
- Effective everyday communications, including performance management
- Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
- Monitor / revise as needed, departmental health & safety tools including ALLSAFE, WCB & WHMIS training programs, policies and practices
- Enhance and monitor department environmental initiatives and recycling programs
- Effective and timely interaction with all hotel departments
- Communicate effectively with the Maintenance department regarding guest rooms and public areas
- Adhere to all hotel environmental policies, programs and initiatives
- Other duties as assigned
Qualifications
Your experience and skills include :
Additional Information
Job Perks & Benefits :
Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion :
At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.