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Remote Customer service Jobs in Comox, BC

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Customer service • comox bc

Last updated: 12 hours ago
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADBritish Columbia, Canada
CA$40,000.00–CA$50,000.00 yearly
Remote
Full-time
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Show moreLast updated: 30+ days ago
French Canadian Speaking Service Desk Agent

French Canadian Speaking Service Desk Agent

UnisysRemote, BC Canada
CA$28.00 hourly
Remote
What success looks like in this role : .Level telephone and other media contact support.Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to so...Show moreLast updated: 30+ days ago
Customer Service Sales / Work From Home Strathcona, BC

Customer Service Sales / Work From Home Strathcona, BC

American Income Life AO - Bruce ViajeStrathcona, BC, CA
CA$40,000.00 yearly
Remote
Quick Apply
Are you ready to join an exceptional company that offers comprehensive training, benefits, and flexible working hours all while working remotely from your home? Our ideal candidate embodies qualiti...Show moreLast updated: 30+ days ago
Food Service Sales Representative

Food Service Sales Representative

Lock Search GroupGreater Vancouver (home based), British Columbia
CA$28.48 hourly
Remote
Food Service Sales Representative.Greater Vancouver, BC (Home Based)Our client, a National food distributor, is looking for a sharp, high-potential individual to join their team as a Food Service S...Show moreLast updated: 30+ days ago
  • Promoted
Entry Level Customer Service – Remote

Entry Level Customer Service – Remote

Spade RecruitingBritish Columbia, Canada
CA$55,000.00 yearly
Remote
Full-time
Quick Apply
Spade is looking for a customer service representative for AIL.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge...Show moreLast updated: 30+ days ago
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

HSSStikine Region, Canada, CA
Remote
Full-time
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Show moreLast updated: 4 days ago
  • New!
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

InsureMatch StaffingStikine Region, Canada, CA
Remote
Full-time
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Show moreLast updated: 12 hours ago
  • New!
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

Hire Standard StaffingStikine Region, Canada, CA
Remote
Full-time
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Show moreLast updated: 12 hours ago
Remote Customer Representative (Globe Life)

Remote Customer Representative (Globe Life)

InsureTalent StaffingStikine Region, Canada, CA
Remote
Full-time
Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Show moreLast updated: 4 days ago
Technical Customer Support Specialist - Work from Home Opportunity

Technical Customer Support Specialist - Work from Home Opportunity

TeleperformanceRemote, BC, CA
Remote
Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing.With more than 410,000 employees, development of an efficient and responsible h...Show moreLast updated: 2 days ago
Customer Success Manager

Customer Success Manager

Iron MountainRemote, BC, CA
CA$80,000.00–CA$90,000.00 yearly
Remote
Full-time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago
Auto Mechanic, Service Manager or Service Technician - French speaking only

Auto Mechanic, Service Manager or Service Technician - French speaking only

AllyWFH - British Columbia, BC, United States
CA$25.00 hourly
Remote
Full-time
Location : work from home (wfh) anywhere in the United States (U.Pay : this position has a set pay rate of $26.Are you an auto mechanic, dealership service manager, service technician, a recent grad ...Show moreLast updated: 30+ days ago
Remote - Customer Service Sales - Comox, BC

Remote - Customer Service Sales - Comox, BC

HireGrow StaffingComox, BC, CA
CA$115,000.00 yearly
Remote
Quick Apply
Overview : We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing...Show moreLast updated: 30+ days ago
Remote Customer Service Representative (British Columbia)

Remote Customer Service Representative (British Columbia)

MCI, LCBC, CA
CA$17.00 hourly
Remote
REMOTE CUSTOMER SERVICE REPRESENTATIVE.Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer servi...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

OSCAR ProBC - Remote, BC, CA
Remote
Full-time
Quick Apply
Who we are OSCAR Pro, a leading Electronic Medical Records (EMR) platform in Canada, is part of the WELL Health Technologies family. Initially developed by McMaster University’s Department of ...Show moreLast updated: 30+ days ago
Investment Specialist, BMO Investorline (English and Mandarin or Cantonese)

Investment Specialist, BMO Investorline (English and Mandarin or Cantonese)

BMOREMOTE / TELETRAVAIL, BC, CAN
CA$37,500.00–CA$69,500.00 yearly
Remote
Full-time +1
VIRTUAL59 - REMOTE / TELETRAVAIL - ON - BMO.Language requirements for the role : .Strong verbal and written languages skills in both English and Mandarin or Cantonese. AM and 6 : 00PM EST Monday to Friday...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupCourtenay, British Columbia, Canada
CA$850.00 weekly
Remote
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Customer Service Representative Agent experience needed....Show moreLast updated: 8 days ago
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADBritish Columbia, Canada
30+ days ago
Salary
CA$40,000.00–CA$50,000.00 yearly
Job type
  • Full-time
  • Remote
Job description

Customer Support Analyst

CityView - Remote

The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the customer support.

The starting base salary for this role is budgeted between $40,000-50,000 / year based on experience.

Responsibilities :

  • Handles the escalated support calls or tickets; may work directly with customers to provide services and help resolve computing problems.
  • Manages bug fixes and software enhancements.
  • Uses discretion to effect timely solution of problems in order to ensure customer satisfaction, eliminate downtime and prevent cost overruns.
  • Recognizes issue with code, but escalates to development.
  • Provides technical leadership and training for lower level support specialists.
  • Receives requests for computer technical assistance and problem resolution from company employees.
  • Collects detailed information to categorize request in order to determine method of resolution, and create processes and guides.
  • Exercises sound professional judgment in analysis of problem in order to : (1) attempt hardware / software solution by phone, or (2) decide proper level of maintenance required to solve problem.
  • Directs the activities of lower level technical support analysts to contribute to the overall performance of the help desk operation including internal training and mentoring.
  • Other duties as assigned.

Qualifications :

  • At least three years of prior support experience
  • Proficiency with Microsoft Office products
  • Ability to handle customer inquiries, requests, and complaints in an efficient, effective, and professional manner
  • Excellent troubleshooting and analytical problem-solving skills
  • Excellent oral and written communication skills
  • Highly developed organizational skills and time management ability
  • Ability to work independently on assigned projects, as well as in a team atmosphere
  • Highly motivated, flexible, adaptable nature
  • Able to deal with different personality styles
  • Ability to learn quickly in a fast-paced, challenging, and ever-changing environment
  • Excellent computer skills, knowledge of computer hardware and commonly used office software such as Microsoft Office Suite
  • Prior bookkeeping or accounting experience is a plus
  • Patient, enthusiastic, customer focused attitude.
  • Ability to multitask