Client myst%C3%A8re Jobs in Burnaby, BC
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Client myst%C3%A8re • burnaby bc
- Promoted
Client Relationship Manager
Select Medical ConnectionsBurnaby, BC, Canada
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Nicola WealthVancouver, BCClient Relationship Manager
Select Medical ConnectionsBurnaby, BC, Canada- Full-time
Position : Client Relationship Manager
Location : Burnaby, BC
Employment Type : Full-Time
Compensation : $80,000–$130,000 annually (based on experience)
Benefits : Comprehensive extended benefits package (including dental), 3 weeks of vacation time, on-going professional support.
About Select Medical Connections :
Select Medical Connections is one of Canada’s most respected healthcare staffing agencies, we’re proudly Canadian and based in Burnaby, BC. With over 25 years of experience in the industry, we connect healthcare professionals with rewarding assignments across Canada. Our company is known for its integrity, service excellence, and strong, long-term partnerships with both clients and healthcare professionals.
Position Overview :
Reporting directly to the Chief Operations Officer, the Client Relationship Manager will play a key leadership role in strengthening client partnerships, guiding a high-performing team, and developing systems that support scalable service delivery. This role is ideal for a seasoned professional with at least five years of experience in account management and B2B sales, along with demonstrated leadership and process development capabilities.
You’ll be supported by a strong executive team and work closely with a young, motivated, and collaborative staff ready to grow with a positive and strategic leader. This position offers excellent potential for long-term career development within the company.
Key Responsibilities :
- Manage and grow key healthcare client relationships to ensure satisfaction, retention, and service excellence
- Act as the primary contact for assigned accounts, overseeing all client communications, issue resolution, and service delivery
- Lead, coach, and support a small internal team to drive performance and deliver high-impact results
- Develop, document, and implement streamlined processes that improve efficiency and client satisfaction
- Collaborate with internal teams—including recruitment, operations, and leadership—to align staffing services with client needs
- Analyse client feedback and service data to identify improvement opportunities and inform growth strategies
- Conduct regular client meetings, satisfaction assessments, and performance reviews
- Maintain detailed client records and reporting through CRM systems
- Prepare and present account performance reports and team KPIs to the Chief Operations Officer
Qualifications :
Why Join Us?
Select Medical Connections offers a collaborative, forward-thinking environment where your work directly contributes to organisational growth and success. If you're a strategic, relationship-focused leader who thrives in dynamic settings and is ready to guide a strong team, we’d love to connect.
How to Apply :
Please submit your resume and a cover letter detailing your experience and interest in this role. We thank all applicants for their interest; only those selected for an interview will be contacted.