The Escalation Analyst is responsible for working directly with and supporting customers on a daily basis to resolve challenging technical product issues and to provide strategic guidance to custom...Show moreLast updated: 30+ days ago
Promoted
Remote Business Analyst (Canada) – Caroline & Laura, Ltd.
Caroline & Laura, ltdVancouver, British Columbia, Canada
CA$35.00–CA$50.00 hourly
Remote
Named after our two daughters, we specialize in offering exquisite European children’s clothing in a variety of styles and price ranges, catering to newborns through teens.Our boutique is ren...Show moreLast updated: 19 days ago
Senior Analyst, Enterprise Analytics
ZendeskRemote, British Columbia, Canada
CA$55.00–CA$59.29 hourly
Remote
Full-time
Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relationships.
At Zendesk we encourage growth, innovation and believe in giving back t...Show moreLast updated: 30+ days ago
Senior Financial Analyst (Remote)
TELUSBurnaby, BC
Remote
Join the Customer Solutions Delivery & Enablement, Strategy & Governance team (CSD&E S&G) team at TELUS and become a catalyst for change.
This isn't just about analysis - you'll drive real change, t...Show moreLast updated: 28 days ago
Sales Operations Analyst
OfficeSpaceRemote, British Columbia, CA
CA$70,000.00–CA$90,000.00 yearly
Remote
Full-time
OfficeSpace is the leading platform that helps teams plan, connect, and perform in the hybrid workplace.As a performance-based, PE-backed company, we hire based on merit and a willingness to do wha...Show moreLast updated: 30+ days ago
Bilingual Business Systems Analyst
TrimbleVancouver, BC, Canada
CA$26.00–CA$35.00 hourly
Remote
Full-time
Job Title : Bilingual Business Systems Analyst.Location : Vancouver, BC, Canada.Do you have a passion for engaging with customers and a desire to influence product vision?.
Trimble Forestry is the lea...Show moreLast updated: 30+ days ago
Sr. Market Analyst
Altus Group110, Vancouver
CA$37,950.00–CA$88,550.00 yearly
Remote
Gamme des niveaux de rémunération : .Clause de non-responsabilité : .L'échelle salariale de base représente les tranches inférieure et supérieure de la « gamme des niveaux de rémunération » du groupe...Show moreLast updated: 30+ days ago
Sr. Market Analyst
Altus Group Data Solutions Inc. / Groupe Altus Gestion de Données Inc.Vancouver, British Columbia
CA$37,950.00–CA$88,550.00 yearly
Remote
Full-time
The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location.
Actual hiring salaries will vary depending on factors includi...Show moreLast updated: 30+ days ago
Senior Data Analyst (Remote!)
SnapcommerceVancouver
CA$70,000.00–CA$140,000.00 yearly
Remote
We started to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer.
For our employees, our promise is that ...Show moreLast updated: 30+ days ago
Senior Data Analyst - Dauntless / Fae Farm
Phoenix LabsHYBRID - VANCOUVER
CA$115,000.00–CA$190,000.00 yearly
Remote
Collect and analyze complex data to more deeply understand our audience and their behaviours and desires.Partner with feature leads to inform the strategic direction of our games.Analyze financial ...Show moreLast updated: 30+ days ago
Senior Salesforce Business Analyst
UnisysCAN Remote
CA$140,000.00–CA$150,000.00 yearly
Remote
Full-time
What success looks like in this role : .Work closely with public sector clients to gather and document business requirements.
Analyze business processes and identify opportunities for improvement usin...Show moreLast updated: 30+ days ago
Security Analyst
ImpervaHybrid Remote, Vancouver, Canada
CA$97,200.00–CA$105,000.00 yearly
Remote
It’s in the news, growing rapidly, a critical tool for every company, and our specialty.Imperva’s Security Analyst is tasked with tackling and solving our most complex field issues for enterprise c...Show moreLast updated: 30+ days ago
Senior Programmer Analyst
BCLCRemote within, BC, CA
CA$104,430.00 yearly
Remote
Our typical hiring range will be + / - 10% of the midpoint listed above.Factors influencing this decision include qualifications and market conditions for the role.
BCLC’s two offices are located on t...Show moreLast updated: 30+ days ago
Credit Risk Analyst (Remote)
MogoVancouver, BC, Canada
CA$55,000.00–CA$75,000.00 yearly
Remote
Full-time
Are you passionate about data and looking to make a meaningful impact in the fintech world? Join our dynamic team at Mogo Finance as a Credit Risk Analyst! Reporting to the Senior Manager, Credit R...Show moreLast updated: 30+ days ago
WFH Bilingual Fraud Analyst / Analyste De Fraude Bilingue
NCRI Inc.Vancouver, British Columbia (Remote)
CA$18.00 hourly
Remote
NCRi est une collection nationale.Notre mission est de démontrer à chaque client estimé que nous pouvons liquider des placements, obtenir d'excellents résultats et fournir des rapports de situation...Show moreLast updated: 30+ days ago
Promoted
Remote Data Analyst
Elite Auto TechVancouver, British Columbia, Canada
Remote
Job Title : Remote Data Analyst.Elite Auto Tech is a forward-thinking organization specializing in Technology.We believe in the power of data to drive smarter decisions and deliver impactful results...Show moreLast updated: 30+ days ago
Business Systems Analyst
360insightsHybrid Remote, Canada
CA$88,000.00–CA$105,500.00 yearly
Remote
Starting base salary USD $88,000 - $105,500 •.Our salary ranges are determined by role, level, and location.The range displayed on our job posting reflects the minimum and typical maximum target for...Show moreLast updated: 30+ days ago
Customer Support Analyst
N. Harris Computer Corporation - CADBritish Columbia, Canada
CA$40,000.00–CA$50,000.00 yearly
Remote
Full-time
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Show moreLast updated: 30+ days ago
PHSA is seeking a Cloud / SaaS Business Analyst who will be responsible for shaping and supporting our Modern Work / Microsoft 365 environment and program.
The Business Analyst will support the newl...Show moreLast updated: 30+ days ago
Network Support Analyst
Visionpool Business ServicesRemote, SK AB BC MB ON, Canada
Remote
Full-time
Visionpool Business Services is hiring HYBRID Network Support Analyst who will provide for the day-to-day administration, management, and support of the site / plant LAN / WAN infrastructure.Operate; m...Show moreLast updated: 5 days ago
The Escalation Analyst is responsible for working directly with and supporting customers on a daily basis to resolve challenging technical product issues and to provide strategic guidance to customers on a variety of marketing-related initiatives. Qualified candidates will also act as an escalation point for more technical issues as they arise.
What you will be doing :
Act as a deep technical expert on all aspects of the Uberflip platformAnswer questions and help troubleshoot tickets from Uberflip customers by phone / email / web portal etc.
Consult with customers on Marketing strategies and be an SME on a broad range of marketing concepts
Act as an escalation point for the most complex and sensitive technical issues and provide guidance to the team as to problem resolution strategies and tactics as appropriate
Track support ticket activity in an automated support portal
Help produce and maintain process documentation and desk-level reference guides to help the team improve efficiency
Contribute to the Uberflip Knowledge Base, creating world-class content for all new feature releases or bug fixes; provide technical oversight during the knowledge publishing process
What we're looking for :
1-3 years of experience in a technical support role (preferably in a B2B / Enterprise environment)
Proven experience managing client issues and escalations and working cross-functionally to deliver impactful solutions
Working knowledge of APIs and using them to integrate applications / platforms
Hands-on / practical experience in Web Development and programming using HTML, CSS and Javascript
Working knowledge of Google Analytics, Google Tag Manager and Data Layer concepts
Proven communication skills
What you'll love about us :
Great Company Culture
Inclusive and Collaborative work environment
Competitive Health Benefits for you and your family starting day one
Wellness Programs including company paid counselling
Flexible Working Hours and Remote work flexibility
Employee Stock Option Program
Unlimited Vacation Days
Additional Paid Health Days
Parental Leave Top Up Program
Learning Credits to put towards your professional development
Virtual) Regular Standups, Demos, and Socials to keep us aligned and connected
And so much more!
Uberflip is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive and diverse we are, the better our work will be. If you're smart and great at what you do, come as you are.